Fame Service

Fame Service

Our services

"Fame Service kicks some serious a**. Our customers love it. Our techs love it. Our back-office loves it. Everyone's happy."

Drag-n-Drop Scheduling

Our intelligent scheduler suggests which technician is best for the job – based on skillset, current workload, location, mobile stock, and 10 additional variables.

Mobile Apps

Still using pen and paper? Stop keying in messy handwriting and update work orders in real-time from the field. Scan inventory, create invoices, snap photos, and collect signatures.

Mobile Invoicing

Want to reduce collections time? Consolidate multiple work orders onto a single draft-invoice in the field, collect their digital signature, swipe their credit card, then send them an email receipt. 

Offline Ready

Working in remote locations? Fear not – you can still collect vital information in order to get the job done. Once you reconnect, your team will be notified of the updates.

Project Management

Is managing multiple phases of your projects a pain? Schedule teams of technicians, reserve resources, and track billable vs. non-billable time by various skillsets - all from an iPad. 

Customer Alerts

Tired of showing up when your customer isn’t there? Auto-alert your customer via text message or email whenever a tech is scheduled, so they can confirm that now is still a good time. 

"Finally, our software is easy to use. It tracks both our equipment and our customers' equipment. It allows us to bill from an iPad on-sight. It gives us the ability to make better business decisions. The mobile application is excellent and integrates in real-time with the Fame Accounting software."

Key benefits in the field

Increase First-Time Fix Rates
90%
Eliminate Miscommunication
100%
Maximize Upselling Opportunities in the Field
85%
Streamline A/R Collections
95%

More Bells and Whistles

Digital Purchase Orders

Tired of ordering parts over the phone? Order repair parts directly from your iPad, check a vendor’s lead-time, and auto-alert your customer when the parts have arrived.

Scheduled Service

Auto-generate and assign scheduled work orders, pre-purchase required items based on demand forecasts and vendor lead-time, all before you send your technician out.

Calibrations

Compliance rating low? Auto-generate scheduled calibrations, track certifications and evidence of completion, expiration notices, and reserve required calibrators in-advance.

One Solution

Out-of-the-box: everything. Accounting, quoting, work order management, inventory management, approvals, purchasing, accounts payable, scheduling, and mobile apps. 

Take our field service app for a spin

Our clients

Our clients manage anywhere from 5 to 200 technicians, operate across 15 industries, and demand next-generation software that out-performs customer expectations.

Our clients

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