LIVE DATA FROM CALL TO COMPLETION,
AND EVERYTHING BETWEEN.
Command and control your field operations with Fame Service real-time data. From the dashboard in your office to apps in the field, from dispatch to delivery, track every aspect of every job to keep assets running and customers happy.
Fame Service provides a birds-eye view of all service operations so you can coordinate technicians, materials, and customers. You never have to guess. You just execute.
Our intelligent scheduler suggests which technician is best for the job – based on skillset, current workload, location, mobile stock, and 10 additional variables.
Still using pen and paper? Stop keying in messy handwriting and update work orders in real-time from the field. Scan inventory, create invoices, snap photos, and collect signatures.
Want to reduce collections time? Consolidate multiple work orders onto a single draft-invoice in the field, collect their digital signature, swipe their credit card, then send them an email receipt.
Working in remote locations? Fear not – you can still collect vital information in order to get the job done. Once you reconnect, your team will be notified of the updates.
Is managing multiple phases of your projects a pain? Schedule teams of technicians, reserve resources, and track billable vs. non-billable time by various skillsets – all from an iPad.
Tired of showing up when your customer isn’t there? Auto-alert your customer via text message or email whenever a tech is scheduled, so they can confirm that now is still a good time.
Digital Purchase Orders
Tired of ordering parts over the phone? Order repair parts directly from your iPad, check a vendor’s lead-time and auto-alert your customer when the parts have arrived.
Auto-generate and assign scheduled work orders, pre-purchase required items based on demand forecasts and vendor lead-time, all before you send your technician out.
Compliance rating low? Auto-generate scheduled calibrations, track certifications and evidence of completion, expiration notices, and reserve required calibrators in advance.
"Fame has generated $170,000 a year in time savings, at a minimum – automated invoicing, scheduling, equipment pick up, and reporting. We see work being done in the field on a per technician level. Fame is incredibly dynamic."
– Justin Pace, Onsite Safety
More Bells and Whistles