WHAT OUR CLIENTS SAY.
Companies worldwide trust Fame Intel solutions. Here’s what they’re saying about our fully integrated system.
Caters to Our Industry
“I looked at it and it seemed to be exactly, if not more than what we were looking for at the time. We liked that it was already industry-specific, which made the task of moving on to SAP a lot less daunting because you guys knew the industry already. That was what did it for me; this isn’t me going to some programmer trying to explain what we do. Some of it yes, but not all of it. You guys are going to know what we do, you’re going to understand. We were able to streamline shipping a lot more, and it’s saving us probably hours every single day. The transition process itself was the smoothest one we have ever been through. I love the portal. I think it works really well, and based on our past experiences with other systems, this works better than anything we’ve ever used before. And response time is unmatched compared to anything we’ve used before.”
Taylor Nevins
Tailored to Grow Our Business
“The user interface and ease of use are excellent, and more than anything, I appreciate the willingness of the Fame team to work with us and tailor what they had in place already to help us grow our business. From the standpoint of the Fame side of it, the implementation was fairly easy. There was a lot of information that had to move from one system to the other, but the implementation team made it as seamless as possible for us. I feel like we’re getting to the point where we’re really tailoring that system to how we want to see it, which helps us make wise business decisions and move in the direction we need to generate profitability. I expect them to continue their excellent response times and willingness to develop and adapt the software as our business changes. Being implemented for just over two years, I almost feel like I’m part of the Fame Team myself. It’s just easy to deal with; they’re making it as easy as possible.”
Josh Nelson
Impactful Time Savings
“Fame has generated $170,000 a year in time savings, at a minimum—automated invoicing, scheduling, equipment pick up, and reporting. We see work being done in the field on a per technician level. Fame is incredibly dynamic.”
Justin Pace
Makes Admin a Breeze
“Oh, I like it. It’s definitely been easy to move around. There are a lot of things accounting-wise that I really do like, especially how we can process an invoice easily—it’s a fan of mine for sure. To have a cloud-based system where I can easily access or store invoices and go paperless is significant for us. We’re so behind the times that it’s huge for me.”
Trina Howard
Intuitive Interface
“The response from our team that uses FameAir now is great. It’s user-friendly and very intuitive, and we’re very grateful for it. What I appreciate about Fame is that it is intuitive, easy to follow, and the questions that are asked get answered. Everything seems to make sense with our general workflow, making it easy to understand. I’ll also say that the customer support team at Fame is phenomenal. They’ve done a great job of always getting back to me in a timely manner and efficiently addressing and closing tickets.”
Ashton Camp
Everything We Need
“I would say our biggest reason for choosing Fame was that it is an all-in-one software for what we needed. With our previous rental software, we couldn’t do everything we wanted, so we were operating off of three or four different systems—one for inventory management, one for repairs, and our main one for rentals, along with QuickBooks. Fame gives us more technology and visibility into utilization and ROI, making it a lot easier to run reports than our old software. There’s just more visibility into our business as a whole.”
Jeff McDonald
Robust Software
“Previously, all the systems that were implemented here, I did. This one went much better than the ones I’ve done in the past. I think the software is robust and has the capabilities that we need.”
Butch
Helpful for Keeping Track
“It keeps up with all of our rental assets and billing tracking, honestly even historical data. Being able to track those down and pull reports has been super helpful. The SAP side, for ERP and financials, has also been good in helping us manage everything across the board.”
Austin Roberts
High Performing & Easy to Use
“The ease of use of the system has really matched its performance. It’s a tighter system now, providing more accountability. In our previous system, it was wide open, and anyone could do anything without real oversight. Now, when my team works on a customer work order and pulls a part off the shelf, they have to assign that part to that work order. We need to know where those parts are and how they are being consumed.”
Kent Elliot
Great for Reporting
“Overall, I’m extremely excited about what we got. We can see the expansion of our abilities with the software, and I’m very excited about what we’re allowed to do regarding forecasting and reporting. Overall, I think Fame was just a wonderful step for us, and I’m very appreciative of all of y’all.”
Taylor Rickett